FAQ

What does “Made to Order” or “Bespoke” mean?
At Legacy Serenity Living, the majority of our items are made to order and thus, for all practical purposes, considered bespoke. This means each piece is crafted especially for you, tailored to your specific desires and requirements. These creations are unique, produced only after your order is placed, ensuring they reflect your vision in every detail.

What does this mean for payment?
Because these items are custom-made, we typically require either full payment in advance or a non-refundable deposit to secure production. This policy underscores the shared commitment to creating something truly exceptional and uniquely yours.

Since the majority of our items are crafted specifically for you, lead times typically range between 8 to 10 weeks. This timeline allows our artisans the necessary care and attention to detail to ensure each piece meets the highest standards of craftsmanship and your expectations.

We understand the anticipation of receiving something truly special and assure you that the wait is well worth it. If you have a specific deadline in mind, please let us know, and we will do our utmost to accommodate your needs.